How do I care for my jewelry?

It is the fate for every jewelry made from precious metals will scratch and wear naturally over time. The best thing to prevent this is avoid letting your jewelry in contact with hard materials; such as steel, concrete, rock, wood, or any other hard material which can cause damage to your jewelry that you face with in your daily routine. Wearing the jewelry whilst swimming, gardening, cooking, training or any other activity can make a contact with the damaging material and your jewelry. And this situation can damage the surface or stones of your jewelry. Also avoid your piece from extreme temperatures. Exposure to harsh chemicals such as bleach, chlorine or cleaning products also will damage your jewelry.

It is important to store your jewelry with care – keeping it in the box delivered to you by us is the ideal way to do it. Keep it separate from other jewelry, because one item may scratch another. Neckpieces and pendants should be stored flat to avoid a kink or bend forming in the chain or cable. Jewellery strung on silk cord also needs to be laid flat when not being worn to prevent the cord from stretching. Silk cord should be checked annually for wear and will need to be re-strung from time to time. Remember to check all clasps are strong and secure before wearing your piece.

How do I care for my silver pieces?

Sterling silver is a precious metal and may tarnish naturally over time. The tarnishing will be accelerated if it comes into contact with chlorine and bleach, hence these chemicals should be avoided.

For all silver jewellery with polished surfaces a tarnished surface can be removed with a silver polishing cloth.

To clean silver jewellery that has a matte finish we recommend a silver dip or foam. Silver dip is a specialized bath for silver jewellery that removes tarnish instantly and restores the original shine. Jewellery should be dipped into the solution for 5-10 seconds, removed, and rinsed in cool water. The piece should then be dried with a soft cloth. Silver foam is an orange paste that is applied to the jewellery with a sponge. Once the sponge has absorbed and removed the tarnished surface, the paste will change colour to grey. The piece should then be rinsed in cool water and dried with a soft cloth.

How should I store my jewelry?

It is important to store your jewelry with care – keeping it in the box delivered to you by us is the ideal way to do it. Keep it separate from other jewelry, because one item may scratch another.

Neckpieces and pendants should be stored flat to avoid a kink or bend forming in the chain or cable.

How do I clean my jewelry?

It is good for your jewelry to get cleaned on a regular basis. Use a silver cloth for pieces with a polished finish. Use a cleaning dip for chains and pieces with a matte finish.

How do I care for my diamond?

We recommend cleaning your diamond often to remove lotions, skin oil and everyday dirt, which will affect the brilliance of the stone. You can clean it with warm water and a couple of drops of lemon dishwashing detergent.

How should I care for my oxidized or blackened silver pieces?

Oxidised or blackened silver has been given a surface treatment, which should not be cleaning with a silver dip, as this will remove the treatment. The blackening will naturally wear away over time, which is a beautiful part of the piece’s life.

How do I care for my gemstones?

Always try to protect your stone-set jewellery from potential impacts. Even diamonds—the hardest of stones—can break or be chipped from a hard knock or shock.